StyleSeat Reviews

I went to book online using YOUR platform. YOUR platform told me to create an account and I did.

Using MY name and MY email but it logged me in as someone na.es Shanequa. Then smcharged for my service eventhough my stylist DOES NOT use Styleseat. I said that multiple times, even gave them the proof they asked for from my stylist PLUS my bank statement. My stylist herself even came into the chat and stating she does not use styleseat anymore...

Then someone (I'm assuming the real Shanequa) came into the chat stating she knows nothing and. Oh how quickly KARL closed the ticket!!! I'm furious. I've been back and forth with Styleseat for over a week.

And ONE message from someone named Shaneequa and they close my ticket. No refund!

Im filing a complaint against StyleSeat because my payouts are currently on hold due to a verification triggered by switching my bank account. While I understand security measures are necessary, I have not been given a clear timeline for resolution, nor have I been informed of what specifically is delaying the process or what I can provide to help expedite it.

I was able to reach a support representative named Mercy, but I have received no meaningful follow-up despite the chat still being active, and responses feel automated rather than human or helpful.

This delay is now directly impacting my ability to take care of basic needs.

It is Mothers Day weekend, I have a child, and I urgently need funds for diapers, wipes, personal essentials, and gas. I am being left without access to money I have already earned, with no clear communication or resolution in sight.

On September 27, 2025, I received notification that my client disputed 18 charges. The emails I received from StyleSeat stated that I would have five calendar days to contest these disputes. Upon receiving the notice, I immediately contacted my client to investigate. My client discovered that his wife had mistakenly disputed the charges with her credit card company (Discover) because she did not recognize them. All 18 appointments were valid and accurately reflected services completed on their respective dates.

To ensure full transparency, I created a spreadsheet detailing each disputed appointment, including dates and services rendered. On September 30, 2025, my client reviewed this document and confirmed that all charges were legitimate. He agreed to contact his card company to drop all disputes.

Despite being within the five-day contest period, on October 1, 2025 (Day 4), I noticed in my StyleSeat app that the platform was preparing to withdraw $975.32 from my bank account. I was never informed that funds would be removed before a dispute ruling was determined, and this unexpected withdrawal caused significant financial stress. Additionally, from October 7, 2025, StyleSeat withheld all my daily payouts, totaling $522.34, further compounding the hardship.

I reached out to quality@***.com and compliance@***.com and began corresponding with Asaya regarding this matter. She informed me that funds would be pulled during the dispute period and that, moving forward, a $20 non-refundable charge per dispute would apply. I found both of these policies unreasonable, as they unfairly penalize professionals before any findings are made.

On October 7, 2025, I received emails confirming that all disputes were ruled in my favor and that funds would remain in my account. However, shortly thereafter, I discovered a withdrawal of $560.98 from my bank account, which left me overdrawn. To date (October 9, 2025), not only have I not been reimbursed for that amount, but I am also continuing to accrue overdraft fees and still have not received my $522.34 in withheld payouts.

I have followed up with Asaya multiple times regarding the release of my payouts but have not received a clear response. This lack of communication and resolution is unacceptable. I have been a loyal StyleSeat professional since 2021, and I am deeply disappointed by how poorly this has been handled. I have also sent 4 emails to Melody McCloskey, the CEO of StyleSeat, and have yet to receive a single reply.

I've been requesting that StyleSeat: 1. Immediately release all withheld funds that have been ruled legitimate. 2. Reimburse the $68 in overdraft fees incurred as a direct result of this delay and improper withdrawal. 3. Provide a written explanation of why these funds were withdrawn after stating in their policy that I had 5 calendar days to contest disputes and that the funds would remain in my account after they were resolved in my favor. 4. Review and update their dispute-handling policy to ensure that professionals are not penalized for system or communication failures.

I am still waiting for a response and resolution to date.

Hi I have been trying to contact StyleSeat for the past two days. I had an appointment for tomorrow and the stylist decided without my permission or acceptance that she would change the appointment date to today preventing me from canceling and making me get charged for the service that I never even received.

Ive been trying to contact StyleSeat customer service so you guys can cancel it for me because shes refusing to respond to any of my messages. I do not know why she decided to change my appointment date without even asking me if that would work with me. She was refusing to cancel my appointment and now Ive been charged $60 for service that I did not receive. I need my money back.

She is a scammer. I need my money back now.!!

I booked a consultation with Typhena Long on March 6, 2026, specifically to get a professional assessment of my hair type, density, and porosity to better manage my hair at home. Unfortunately, the stylist was unable to provide any clear information or technical insight into these areas.

For a professional consultation, I expected a level of expertise that includes understanding hair structure and health. Instead, it felt like a lack of fundamental knowledge. I left feeling disappointed as my primary goals for the visit weren't met, and I wouldn't recommend this stylist. I was overcharged and had to request a refund for the $20.00 I was charged over.

I paid a total of $47.00 for nothing!

I am requesting a full refund. Thanks, Gina, 839-214-****

On September 27, 2025, I received notification that my client of mine disputed 18 charges. The emails I received from StyleSeat stated that I would have five calendar days to contest these disputes.

Upon receiving the notice, I immediately contacted my client to investigate. My client discovered that his wife had mistakenly disputed the charges with her credit card company (Discover) because she did not recognize them. All 18 appointments were valid and accurately reflected services completed on their respective dates.

To ensure full transparency, I created a spreadsheet detailing each disputed appointment, including dates and services rendered. On September 30, 2025, my client reviewed this document and confirmed that all charges were legitimate.

He agreed to contact his card company to drop all disputes.

Despite being within the five-day contest period, on October 1, 2025 (Day 4), I noticed in my StyleSeat app that the platform was preparing to withdraw $975.32 from my bank account. I was never informed that funds would be removed before a dispute ruling was determined, and this unexpected withdrawal caused significant financial stress. Additionally, from October 17, 2025, StyleSeat withheld all my daily payouts, totaling $522.34, further compounding the hardship.

I reached out to quality@***.com and compliance@***.com and began corresponding with Asaya regarding this matter. She informed me that funds would be pulled during the dispute period and that, moving forward, a $20 non-refundable charge per dispute would apply.

I found both of these policies unreasonable, as they unfairly penalize professionals before any findings are made.

On October 7, 2025, I received emails confirming that all disputes were ruled in my favor and that funds would remain in my account. However, shortly thereafter, I discovered a withdrawal of $560.98 from my bank account, which left me overdrawn. To date (October 9, 2025), not only have I not been reimbursed for that amount, but I am also continuing to accrue overdraft fees and still have not received my $522.34 in withheld payouts.

I have followed up with Asaya multiple times regarding the release of my payouts but have not received a clear response. This lack of communication and resolution is unacceptable.

I have been a loyal StyleSeat professional since 2021, and I am deeply disappointed by how poorly this has been handled. I have also sent 4 emails to the Melody McCloskey the CEO of StyleSeat and have yet to receive a single reply.

Ive been requesting that StyleSeat: 1.Immediately release all withheld funds that have been ruled legitimate.

2.Reimburse the $68 in overdraft fees incurred as a direct result of this delay and improper withdrawal.

3.Provide a written explanation of why these funds were withdrawn after stating in their policy that I had 5 calendar days to contest disputes and that the funds would remain in my account, after they were resolved in my favor. 4.Review and update their dispute-handling policy to ensure that professionals are not penalized for system or communication failures.

I am still waiting for a response and resolution to date.